Sparking smarter intergenerational conversations

Is a multigenerational workforce an opportunity or a threat? It might be up to HR.
Research is clear on this: it depends on how that age diversity is managed and the workplace culture that surrounds it. Really. That is the linchpin on all of this, which means it’s entirely up to your organization to do what it takes to turn what most see as frustration into an incredibly valuable human capital asset.

The phrase “milestones of adulthood” paints maturity as an objective concept anchored in the rites of passage of marrying, purchasing a home, and having children. Yes, for past generations, those have been common benchmarks that occur as one passes through life, but the article is based on what I consider a number of flawed premises. First, the assumption that not checking those boxes represents some personal failure and symbolizes a lack of maturity. Second, the assumption we are anchored to a static definition of growing up and adulthood.

My latest is a simple reframe, a tactic to help with our second Gentelligence practice, Adjusting the Lens. I try to avoid scripts, as there’s no one best way to lead or manage people, regardless of generation. But in the spirit of jumpstarting a smarter intergenerational conversation, I present a few Gentelligence phrases for you to try instead of judgment.

The norms Gen Z is bringing to the workplace are a product of many interacting realities, not the least of which was a global pandemic that impacted education, development, and upended workplace practices everywhere. This is our first generation to begin their careers in a hybrid/remote/post-COVID/mid-AI world of work. Do they have things to learn and improve upon? Of course. Is name calling and alienating them a good way to build the trust needed to teach them? Again, no.